App Support

Support • May 6, 2024 • 1 min read

Frequently asked questions

How can I become a member of a program?

To join a savings program, you need to scan a QR code issued by the program administrator. It is often sent automatically when a purchase is made in an online shop where Crowny is used as the loyalty platform.

I have a QR code in an e-mail on my phone, how can I scan it?

The QR code in the mail is accompanied by a link. Clicking on this link opens the app and performs the corresponding action. This works for both joining a program and collecting loyalty points.

Please contact us on [email protected] for all your questions about the Crowny App.